Qualitative Decision Explanation for Information Technology Investment
نویسندگان
چکیده
Many business decisions involve issues that are not amenable to quantitative measures and analysis. One such domain of decisions is large-scale investments in information technology. Traditional capital budgeting methods have not proven eeective. In this paper, we present an alternative paradigm for qualitative decision analysis, embodied in the artiicial intelligence program: VOTE. We describe the technology investment domain in general, and how VOTE models goals and agents in this domain. We apply the VOTE model to a speciic decision taken from a study of a major information technology investment decision.
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